Question 1

Is NEST a lock-in contract?

Accepted Answer

No. NEST is a simple month-to-month membership with no lock-in contract. You can cancel at any time and there are no exit fees or ongoing payments after you cancel.

Question 2

Can I cancel my membership whenever I want?

Accepted Answer

Absolutely. Your membership is month-to-month, giving you complete flexibility. If NEST isn't right for you, you can cancel at any time.

Question 3

Are refunds available?

Accepted Answer

As NEST is a digital membership providing immediate access to resources, templates and the community, membership fees are non-refundable. You are welcome to cancel before your next monthly payment if you no longer wish to continue.

Question 4

What does the platform look like when I first join?

Accepted Answer

From the moment you join, you’ll have access to the complete NEST platform - bringing your operations, compliance and professional community together in one place.Your membership includes your Operations & Compliance Dashboard (Powered by PolicyPass), with always up-to-date policies and procedures, risk assessments, operational checklists, staff compliance, induction and trackable training, along with practical tools for Assessment & Rating, Quality Improvement and day-to-day service operations.You’ll also enter the private NEST community, where owners, Approved Providers, Directors and service leaders across Australia connect, ask questions, share knowledge and support one another.Everything is ready for you from day one - so you can get organised, feel confident and start getting valuable time back immediately.

Question 5

Who can join NEST?

Accepted Answer

NEST has been created for the people responsible for leading, operating and supporting education and care services across Australia, including:Approved Providers & OwnersDirectors & Nominated SupervisorsCentre & Service ManagersEducational LeadersArea & Operations ManagersFamily Day Care Scheme Managers & CoordinatorsOSHC/OOSH Service LeadersOther professionals with leadership or operational responsibility within an education and care serviceNEST supports Long Day Care, Preschool, Family Day Care and OSHC/OOSH services across Australia.Whether you operate one service or oversee multiple services, NEST brings your operations, compliance, resources and professional community together in one place.If you’re responsible for running a service, keeping it compliant, supporting your team or improving quality - NEST was built for you.

Question 6

What makes NEST different from Facebook groups?

Accepted Answer

Facebook groups are great for quick conversations, but posts disappear down the feed, advice can conflict and it can be difficult to know whether the information you're relying on is current or accurate.NEST is much more than a discussion group. It is an Operations, Compliance & Collaboration Network built specifically for education and care services.Inside NEST you can:Access your complete Operations & Compliance DashboardUse policies and procedures that are maintained and updated as requirements changeAccess risk assessments, operational checklists and compliance toolsManage staff induction, training and educator complianceAccess Assessment & Rating and Quality Improvement resourcesSearch previous discussions and retain valuable shared knowledgeConnect directly with owners, Approved Providers, Directors and service leaders across AustraliaAsk real operational questions and learn from people actually doing the jobFacebook gives you a conversation. NEST gives you the conversation, the systems and the tools to actually do something with it.And instead of services continually solving the same problems alone, NEST creates a professional space where we can share what works, learn from one another and lift the quality of education and care together.

Question 7

What does my $199 per month pay for?

Accepted Answer

NEST is far more than a discussion platform. Your membership helps fund the ongoing development of a professional community that continues to grow in value for every member.Behind the scenes, your membership supports:The creation of new resources, templates, policies and tools.Continuous platform development and technical improvements.Secure hosting, maintenance and member support.Moderation to ensure discussions remain professional, accurate and valuable.The development of new features requested by members.
It also allows us to build meaningful partnerships across the Early Childhood sector.We're actively working to establish relationships with Registered Training Organisations (RTOs), childcare lenders, government agencies, software providers, suppliers, industry experts and other organisations that can provide genuine value to our members for no extra charge.These partnerships take significant time, relationship-building and ongoing management, but they are an important part of NEST's long-term vision.Our goal is for your membership to become an investment that delivers far greater value than it costs, through exclusive resources, trusted connections, industry partnerships, member benefits and practical support that helps your service thrive.Every new member helps us strengthen the community, expand the resources available and create even greater opportunities for independent Early Childhood services across Australia.

Question 8

Will more resources be added?

Accepted Answer

Yes. New discussions, templates, policies, videos, tools and resources will continue to be added regularly. As membership grows, so does the collective knowledge shared by experienced operators across Australia.

Question 9

Can I contribute my own resources?

Accepted Answer

Absolutely. NEST is built on collaboration. Members are encouraged to share ideas, templates, policies, successful practices and experiences that help strengthen the entire community. The more each member shares, the more successful our community will be, leading to a stronger sector overall.

Question 10

Is my information private?

Accepted Answer

Yes. NEST is a private members-only community. Discussions are only visible to members, creating a safe place to ask questions, share experiences and seek support. Your information will never be given to a third party without your permission.

Question 11

Can I network with other services?

Accepted Answer

Yes. One of the biggest benefits of NEST is connecting directly with other service owners, Approved Providers, Directors and Leaders from across Australia. Whether you're looking for advice, support or collaboration, you'll always have experienced people to connect with.

Question 12

Are there partnership opportunities?

Accepted Answer

Yes. If your organisation provides products or services that genuinely benefit the Early Childhood sector, we'd love to hear from you.Please contact Monique directly at: monique@nestnetwork.com.au to discuss partnership opportunities. Opportunities will be put forward to Founding Members for discussion and collaborative decision making.

Question 13

Is NEST only for services that are struggling?

Accepted Answer

Not at all.Some of the most valuable knowledge comes from high-performing services generously sharing what works. Whether your service is Working Towards, Meeting, Exceeding or striving for Excellent, NEST is a place where we can learn from one another, solve problems together and continually raise the standard of Early Childhood education.For services aspiring to achieve an Excellent rating, meaningful collaboration and contributing to the broader Early Childhood community are key elements of the assessment process. NEST provides a genuine opportunity to share expertise, mentor others, contribute resources and demonstrate how your service is actively supporting and strengthening the sector beyond your own gates.

Question 14

Why was NEST created?

Accepted Answer

After years of operating an Exceeding-rated service, buying and selling services, navigating Development Applications and Assessment & Rating, one thing became obvious...Most providers are solving the same problems every day, but we're often solving them alone.NEST was created to bring our sector together in one place where knowledge, experience and practical support can be shared to lift the quality of Early Childhood education across Australia.

Common Questions

Frequently asked questions